Serving London, the South of England & the Midlands
Current Threat Level: Severe
Compliance · Quality · Responsibility
Our standards are built into every assignment. Explore the accreditations, management systems and company policies that support safe, ethical and dependable security delivery.
Independent standards
Our accreditations support quality, health and safety, procurement, training and information-security requirements across the contracts we deliver.
Approved for the provision of security guarding services.
Quality management certification covering security guarding and security services.
Health and safety approval assessed against SafeContractor standards.
Demonstrated compliance with SSIP core criteria and UK health and safety legislation.
Pre-qualification and supplier-assurance credentials for procurement teams.
Certification demonstrating foundational controls against common cyber threats.
Recognised awarding-body relationship supporting regulated training delivery.
Policy information and supporting evidence can be supplied for due diligence and tenders.
Company policy statements
Select a policy below to read the summary. Supporting information can be requested for tender, procurement or due-diligence purposes.
Gurkha Security Services is committed to maintaining an effective Quality and Environmental Management System across its activities. We work to meet applicable legal, regulatory, contractual and safety requirements and to improve our processes through monitoring, review and corrective action.
Our quality approach supports client requirements and the standards associated with ISO 9001:2015 and the SIA Approved Contractor Scheme.
Effective communication supports efficient decisions and consistent service. Organisational objectives, operational updates, staff development and relevant performance information are communicated so clients and employees understand our direction and expectations.
We seek to understand client expectations and obtain regular feedback to improve our services. Complaints and suggestions are recorded, investigated and reviewed to identify root causes, agree appropriate action and reduce the likelihood of recurrence.
Our approach to corporate and social responsibility includes:
We recognise our responsibility to reduce adverse environmental impacts wherever reasonably practicable. We work with employees, clients, suppliers and other stakeholders to promote responsible practices, prevent pollution, use resources carefully and improve environmental performance.
Personal information is handled lawfully, fairly and securely, whether it is held electronically or in manual records. Our procedures support the UK General Data Protection Regulation and relevant data-protection legislation.
The policy covers personal data relating to applicants, employees, former employees, apprentices, volunteers, placement students, workers, contractors and other relevant individuals, together with data-subject rights and our response to data breaches.
Gurkha Security Services has a zero-tolerance approach to modern slavery, forced labour and human trafficking. We act ethically and transparently and expect appropriate standards throughout our business relationships and supply chain.
Our recruitment controls include eligibility-to-work checks and other procedures intended to protect individuals from exploitation or coercion.
Employees are encouraged to raise genuine concerns about wrongdoing, unsafe conduct, unethical practices or the treatment of others. Concerns are handled appropriately and may be investigated in line with company procedures.
We are committed to fair treatment and to preventing unlawful discrimination. Employment decisions are based on relevant skills, conduct, qualifications and business requirements. We value a workforce made up of people from different ages, cultures, faiths and backgrounds.
Gurkha Security Services is committed to complying with the Health and Safety at Work etc. Act 1974 and other applicable requirements. We aim to provide and maintain a safe working environment and to reduce occupational accidents and ill health.
This responsibility extends to employees, visitors, contractors, temporary workers and members of the public who may be affected by our activities.
Our cyber-security approach reflects the core controls associated with Cyber Essentials. It applies to employees, directors, contractors and third parties who access company systems, networks or data.
Procurement & due diligence
Speak with our team about certification records, policy documents, insurance evidence or security-service requirements.
