Revised Door Supervisor Course 2015

Private Security Industry Authority and qualification awarding bodies have upgraded the door supervisor qualification training module as SIA licence-linked security qualifications with immediate effect from January 2015.

The regulation of the Private Security Industry  over the past few years has been raised standards and professionalism across the board, with licencing and qualifications approved by the Security Industry Authority (SIA) playing a major parts in that improvement.

Level 2 Award for working as a Door supervisor within the Private Security Industry. It has been accredited by the regulators of England and Wales and supported by the both Security Industry Authority (SIA) and Skills for Security (SfS)

Entry Requirements

In order to register on this qualification, learners are required to meet the following entry requirements:

Language pre-requisite

Security operatives are likely in the course of their work to be required to make calls to the emergency services, or need to communicate clearly to resolve conflict. It is therefore essential that they are able to communicate clearly.

 It is our responsibility to ensure that each learner is sufficiently competent in the use of the English and /Welsh language. All assessment will be conducted in the medium of English and / or Welsh as appropriate. 

As a guide, learners should, as a minimum, have language skills equivalent to the following:

  • B1 level qualification on the Home Office’s list of recognised English Tests and qualification.
  • ESOL qualification at (Level 1) on the Ofqual register taken in England, Wales or Northern Ireland.
  • ESOL qualification at Scottish Credit and Qualifications Framework level 5 awarded by the Scottish Qualification (SQA) and taken in Scotland.
  • Functional Skills Level 1 in English
  • SQA Core Skills in Communication at Scottish Credit and Qualifications framework level 5
  • Essential Skills Wales Communication Level 1

Qualification Structure

In order to achieve the qualification, learners must achieve all units within the mandatory Group totalling 6 credit:

Working within the private Security Industry

  • Know the main characteristics of the Private Security Industry
  • Understand legislation as it applies to the individual in carrying out a licensable activities
  • Understand the importance of safe working practices to comply with legal requirements
  • Understand fire procedures in the workplace
  • Understand emergencies and the importance of emergency procedures
  • Understand the importance of communication skills and customer care
  • Credit = 1
  • Teaching time = 1 hour
  • Assessment MCQ = 40 questions
  • Assessment time = 1 hours
  • Pass mark = 70%

Working as a Door Supervisor within the Private Security Industry

  • Understand the role and objectives of a door supervisor
  • Understand the civil and criminal law relevant to a door supervisor
  • Understand searching relevant to a door supervisor
  • Understand power of arrest relevant to a door supervisor
  • Understand drug-misuse issues and procedures relevant to the role of a door supervisor
  • Understand incident recording and crime scene prevention relevant to the role of a door supervisor
  • Understand licensing law social responsibility relevant to the role of a door supervisor
  • Understand emergency procedures which should be followed by a door supervisor
  • Understand how a door supervisor can help to keep vulnerable people safe
  • Understand queue management and venue capacity responsibilities relevant to a door supervisor
  • Credit = 2
  • Teaching time = 12 hour
  • Assessment MCQ = 45 questions
  • Assessment time = 1 hours 15 minutes
  • Pass mark = 70%

Conflict Management within the Private Security Industry

  • Understand the principles of conflict management appropriate to the role
  • Understand how to recognise, assess and reduce risk in conflict situations
  • Understand how to communicate in emotive situations to de-escalate conflict
  • Understand how to develop and use problem solving strategies for resolving conflict
  • Understand good practice to follow after conflict situations
  • Credit = 1
  • Teaching time = 7.5 hour
  • Assessment MCQ = 20 questions
  • Assessment time = 30 minutes
  • Pass mark = 70%

Physical Intervention Skills with the Private Security Industry

  • Understand physical interventions and the implications of their use
  • Understand how to reduce the risk of harm when physical intervention skills are used
  • Be able to use non-aggressive physical skills to protect yourself and other
  • Credit = 2
  • Teaching time = 12 hour
  • Assessment = True/False & Practical
  • Assessment time = Scenario practical assessment
  • Pass mark = 100%